Frequently Asked Questions

To prevent any disruption in service, payments or payment arrangements must be made by the 20th of each month.

If your account becomes delinquent, a $50 non-payment fee will be added to your balance, in addition to the current month’s overdue charges.

Payments can be made during regular business hours:
Monday–Thursday: 7:30 a.m. – 5:30 p.m.
Friday: 7:30 a.m. – 12:00 p.m.

If you need to make a payment after hours, you will be required to sign a payment agreement form at the Woodward Police Station, agreeing to pay the full balance by 10:00 a.m. the next business day.

After-hours payments will incur:

• A $50 non-payment fee
• A $50 after-hours service fee
• The delinquent amount due for the current month

To establish utility service:

• Property owners must provide a copy of their warranty deed, two forms of identification, and the required deposit.

• Renters must provide a copy of their rental agreement, two forms of identification, and the required deposit.

We accept cash, check, debit card, credit card, or direct drafts. For a direct draft, please visit City Hall at 722 Main Street to fill out the direct draft form. You may also pay by phone via debit or credit card or pay online here! 

No, we do not average or estimate bills. All billing is based on actual usage recorded by your meter.

An increase in water usage can be caused by multiple factors. Common things around your home to check are running toilets, dripping faucets, sprinklers running or leaking.

Just place your containers either by the curb in front of your home, or if you live by an alley, just locate the containers on your property beside the alleyway.

If you are unsure what the pick up day is for your location, just call us at 580-254-8508 and we will gladly give you your pickup day.

If you need to schedule a special pickup for limbs or garbage, please call our sanitation department at 580-254-8550.

You may have as many trash receptacles as you need.

Yes, the City of Woodward rents dumpsters to residential customers for a maximum period of one month. Rental fees are based on the current collection rates per receptacle. Please note that we do not provide dumpsters for commercial use.